Last Revision: 22nd July 2024
Thank you for choosing CCL TECH for your professional needs. We appreciate your trust in our products, services, or courses. Please review our refund policy carefully.
1. General Policy
We do not offer refunds on purchases of our products or courses (or subscriptions to our services) made through our website, ccltech.in. Prior to making a purchase, we encourage learners to explore the demo sessions available on our website free of cost. These sessions provide a comprehensive overview of the course content, duration, faculty, language, and other pertinent information to assist learners in making an informed decision.
2. Exceptions
Refunds may be granted in the following exceptional circumstances:
- Overpayment: If you have inadvertently paid an amount exceeding the specified course price.
- Duplicate Payment: In the event of double payment for a single course, a refund will be issued for the duplicate transaction.
- Course Value: If, upon review, our management determines that the course will not deliver the anticipated value to the student/learner, a refund may be granted.
3. Contact Us
Should you have any further questions or concerns regarding our refund policy, please do not hesitate to contact us at info@ccltech.in. We are committed to providing prompt assistance and clarification.
4. Grievance Officer Details
In the unlikely event that you need to escalate an issue or file a grievance, you may contact our Grievance Officer:
- Name: Abhay Singh
- Phone: +91 7827350260
- Email: teamccl1200@gmail.com
- Address: B-413/11, Anand Nagar, Kirari Suleman Nagar, Delhi -110086